Return request declined

Sent by Shopify to the customer with a message indicating why a return request was declined. You can edit the message to the customer before you send it.

تم رفض طلب الإرجاع للطلب {{ order.name }}
<!DOCTYPE html>
<html lang="ar">
{% if order.customer_order_url %}
  {%- assign order_details_url = order.customer_order_url -%}
{% else %}
  {%- assign order_details_url = order.order_status_url -%}
{% endif %}
<head>
  <title>{{ email_title }}</title>
  <meta http-equiv="Content-Type" content="text/html; charset=utf-8">
  <meta name="viewport" content="width=device-width">
  <link rel="stylesheet" type="text/css" href="/assets/notifications/styles.css">
<style>
/*
 * Arabic Shopify Notifications - By Enfitah - www.enfitah.com
 */

body {
        direction: rtl
}

.container {
    text-align: right;
}

.actions {
    margin-top: 20px
}

.main-action-cell {
    float: right;
    margin-left: 15px;
        margin-right: unset
}

@media (max-width: 600px) {
    .main-action-cell {
        margin-left: 0 !important;
                margin-right: unset !important;
    }
}

.text-icon {
    padding-left: 8px;
        padding-right: unset
}

.order-number__cell {
    text-align: left;
}

@media (max-width: 600px) {
    .order-number__cell {
        text-align: right !important;
    }
}

.or {
    margin-left: 10px;
        margin-right: unset;
}

@media (max-width: 600px) {
    .or {
        margin-left: 0 !important;
                margin-right: unset !important;
    }
}

.customer-info__item-credit {
    margin-left: 10px;
        margin-right: unset;
}

.order-list__product-image {
    margin-left: 15px;
        margin-right: unset;
}

.order-list__item-original-price {
    text-align: left;
}

.order-list__item-price {
    text-align: left;
    margin-right: 15px;
        margin-left: unset;
}

.subtotal-line__value {
    text-align: left
}
    .button__cell { background: {{ shop.email_accent_color }}; }
    a, a:hover, a:active, a:visited { color: {{ shop.email_accent_color }}; }
</style>
</head>

<body>
  <table class="body">
    <tr>
      <td>
        <table class="header row">
  <tr>
    <td class="header__cell">
      <center>

        <table class="container">
          <tr>
            <td>

              <table class="row">
                <tr>
                  <td class="shop-name__cell">
                    {%- if shop.email_logo_url %}
                      <img src="{{shop.email_logo_url}}" alt="{{ shop.name }}" width="{{ shop.email_logo_width }}">
                    {%- else %}
                      <h1 class="shop-name__text">
                        <a href="{{shop.url}}">{{ shop.name }}</a>
                      </h1>
                    {%- endif %}
                  </td>

                    <td>
                      <table class="order-po-number__container">
                        <tr>
                          <td class="order-number__cell">
                            <span class="order-number__text">
                              الطلب {{ order.name }}
                            </span>
                          </td>
                        </tr>
                        {%- if po_number %}
                            <tr>
                              <td class="po-number__cell">
                                <span class="po-number__text">
                                  رقم أمر الشراء #{{ po_number }}
                                </span>
                              </td>
                            </tr>
                        {%- endif %}
                      </table>
                    </td>
                </tr>
              </table>

            </td>
          </tr>
        </table>

      </center>
    </td>
  </tr>
</table>


        <table class="row content">
  <tr>
    <td class="content__cell">
      <center>
        <table class="container">
          <tr>
            <td>
              
          <h2>تم رفض طلب الإرجاع الخاص بك</h2>
          {% if return.decline["note"] != blank %}
            <p class="return-requested__body">{{ return.decline["note"] }}</p>
          {% endif %}
          <table class="row actions">
  <tr>
    <td class="empty-line">&nbsp;</td>
  </tr>
  <tr>
    <td class="actions__cell">
      <table class="button main-action-cell">
        <tr>
          <td class="button__cell"><a href="{{ order_details_url }}" class="button__text">عرض طلبك</a></td>
        </tr>
      </table>
    </td>
  </tr>
</table>


            </td>
          </tr>
        </table>
      </center>
    </td>
  </tr>
</table>

        <table class="row section">
  <tr>
    <td class="section__cell">
      <center>
        <table class="container">
          <tr>
            <td>
              <h3>ملخص الإرجاع</h3>
            </td>
          </tr>
        </table>
        <table class="container">
          <tr>
            <td>
              
          
<table class="row">
  {% for line_item in return.line_items %}
  <tr class="order-list__item">
    <td class="order-list__item__cell">
      <table>
        <td>
          {% if line_item.image %}
            <img src="{{ line_item | img_url: 'compact_cropped' }}" align="right" width="60" height="60" class="order-list__product-image"/>
          {% endif %}
        </td>
        <td class="order-list__product-description-cell">
          {% assign line_display = line_item.quantity  %}

          <span class="order-list__item-title">{{ line_item.title_without_variant }}&nbsp;&times;&nbsp;{{ line_display }}</span><br/>

          {% if line_item.variant.title != 'Default Title' %}
            <span class="order-list__item-variant">{{ line_item.variant.title }}</span><br/>
          {% endif %}

          {% if line_item.discount_allocations %}
            {% for discount_allocation in line_item.discount_allocations %}
              {% if discount_allocation.amount > 0 %}
              <p>
                <span class="order-list__item-discount-allocation">
                  <img src="{{ 'notifications/discounttag.png' | shopify_asset_url }}" width="18" height="18" class="discount-tag-icon" />
                  <span>
                    {{ discount_allocation.discount_application.title | upcase }}
                    (-{{ discount_allocation.amount | money }})
                  </span>
                </span>
              </p>
              {% endif %}
            {% endfor %}
          {% endif %}
        </td>

        <td class="order-list__price-cell">
          {% if line_item.original_line_price != line_item.final_line_price %}
            <del class="order-list__item-original-price">{{ line_item.original_line_price | money }}</del>
          {% endif %}
          <p class="order-list__item-price">
            {% if line_item.final_line_price > 0 %}
              {% capture final_line_price %}
                  {{ line_item.final_line_price | money }}
              {% endcapture %}
              {{ final_line_price }}
            {% else %}
              مجاناً
            {% endif %}
          </p>
        </td>
      </table>
    </td>
  </tr>
  {% endfor %}
</table>


            </td>
          </tr>
        </table>
      </center>
    </td>
  </tr>
</table>

        <table class="row footer">
  <tr>
    <td class="footer__cell">
      <center>
        <table class="container">
          <tr>
            <td>
              
              <p class="disclaimer__subtext">إذا كان لديك أي أسئلة، يرجى الرد على هذا البريد الإلكتروني أو الاتصال بنا على <a href="mailto:{{ shop.email }}">{{ shop.email }}</a></p>
            </td>
          </tr>
        </table>
      </center>
    </td>
  </tr>
</table>

<img src="{{ 'notifications/spacer.png' | shopify_asset_url }}" class="spacer" height="1" />

      </td>
    </tr>
  </table>
</body>
</html>

Last updated